The John Moore Primary School Case Study

How The John Moore Primary School upgraded their outdated analogue telephone system with Telephone Europe to widen their capabilities.

The John Moore Primary SchoolCase Studies

Enabling The John Moore Primary School To Widen Their Capabilities With A Hosted VoIP Telephone System.

How The John Moore Primary School widened their capabilities, whilst reducing costs, by upgrading to a Hosted VoIP telephone system from Telephone Europe.


The John Moore is a safe and caring community primary school, located in Tewkesbury, aiming to ensure children Soar, Share, Strive and Sparkle. They aim to make the school a happy place where children are able to learn and thrive.


Being clients of Telephone Europe since 2017, John Moore’s  thought it was time to upgrade their outdated analogue system to a brand new Hosted VoIP telephone system and reap the benefits.

Their analogue system restricted the number of calls made and received, and provided limited benefits to their school, and were therefore looking for an alternative that allowed them to save money and widen their capabilities.

With BT’s switch off approaching, upgrading was essential and meant that they would have a modern system in place in good time ahead of the 2025 switch off.


After a number of conversations to identify the best solution for The John Moore Primary School, Telephone Europe visited John Moore Primary to remove their analogue system and replace it with a brand new Hosted VoIP telephone system.

Their new handsets were put in place, and 18 extensions were installed. They were then provided with training to ensure they were comfortable using the handsets when the engineer left.

Their new telephone system provides them with a number of benefits that their old system didn’t. This includes mobile integration, call recording, messages on hold, open and close, auto attendant and much more.

Upgrading their system has also meant that maintenance will be much less frequent and costly, helping them save money in these uncertain times.

The John Moore Primary SchoolCase Studies

Having our telephone upgrade today with Telephone Europe proved to be quick and easy, and we are very pleased with our new system.
Although there were a couple of technical issues, Aidan took them in his stride and sorted everything out. The training given was clear and concise, and we are now ready to enjoy all the additional benefits included with our upgraded system.
Thank you Aidan, we highly recommend Telephone Europe!

School Business Manager

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