Business Telephone Systems for Hotels

We can provide fully featured and tailored business telephone systems for hotels.

  • Desktop & Wall Mounted Handsets
  • Encrypted Calls & Messages
  • Luxury Smart Hotel Integration
  • Door Acess Control System
  • FSA Compliant Call Recording
  • Call Queing, Logging & Reporting
  • Tannoy Paging Integration
  • Video Access Control
  • Voicemail Integration (with voicemail to email)
  • Hotel Staff Management Integration
  • Guest Hot Desking Compatible

And many more features…

hotel telephone systems
telephone systems for hotels

Call Recording

Music on Hold

Open & Close


Call Redirection

Email Alerts

Specialists in providing Telephone Systems for Hotels since 2005.

Do you need some help or require further information? Fill in your details below.

    Our Telephone Systems for Hotels provide the ultimate luxury communications solution for the most demanding customers.

    Here at Telephone Europe, we understand that the requirements for a hotel telephone system are not your average run of the mill installations. We appreciate that hotel managers are normally under immense pressure to deliver a professional, reliable and secure service to their hotel guests, that is why the choice of phone system they choose is very important.

    hotel front of houseWe are able to provide a bespoke and scalable unified telecommunications solution to meet your exact requirements for all types of properties including high end luxury hotels, bed and breakfast, guest houses and apartment blocks. All of the phone systems that we offer to our hotel clients are able to utilise full encryption for the ultimate privacy, not just on the phone call side but on the call recording, call reporting and voicemail features too. As a UK Top 20 Panasonic communications partner you can be sure that our telephone systems for hotels fit perfectly for the demanding needs of guests and staff.

    All of the telephone systems we will advise you on will able be able to take advantage of the latest features such as Conference Calling, Auto-Attendant, Music on Hold, Paging Announcements for around the hotel and outside areas, Remote Video Door Access Entry and mobile applications so you don’t even have to be at reception to deal with guests. Concierge staff find it a dream.

    hotel reception deskYou may also want to look to see how we are able to improve your staff productivity and obtain a better ROI. We are able to integrate our phone systems into most front of house hotel software platforms giving super-slick efficiency for front of house staff to ensure customers return again and again. A whole host of other features are available that you may be interested in but this can be discussed further.

    We offer a no-obligation review meeting where we will go over your requirements and tell you about all of the features our other hotel clients are currently using to keep you in line with the latest technology. We will discuss the benefits of VoIP/Hosted phone systems as well as physical PBX telephone systems (box on the wall).

    Telephone Systems for Hotels

    We can supply reliable and productive communication solutions for your hotel. Our team is ready to help.

    Ring Groups

    We are able to provide different routing patterns that can be enabled and disabled at will. This allow staff to man front of house even if they aren’t there. Perfect during late night staffing. Calls will be simply routed to another destination or follow staff on a mobile extension.

    Call Recording

    Our GDPR & FSA compliant call recording allows you to capture every detail of the conversation with encryption for hotel managers and staff. Secure storage is available in our GDPR compliant data centre.


    “Press 1 for Reservations, 2 for Leisure Club…” Get a professional image with the ability to setup betwen 1 to 9 departments routing to the most appropriate person or voicemail box.

    Audio Branding

    Give your callers a professional and personal touch with the ability to record your own auto-attendant options or have a professional voice over do this for you. Audio branding and music on hold has the power to enhance your hotel image and feature services.

    Call Queing

    Fed up of missing calls with callers hearing the engaged tone or hanging up? We will put your callers into a queue and transfer them as soon as the line is available. This helps reduce the amount of dropped reservation calls. We can even announce the callers position in the queue.

    Awake & Sleep Times

    Accept calls at times to suit you! Callers phoning outside normal hours will be routed to a chosen destination or forwarded to different department voicemails. Multiple timings can be setup.

    Need to discuss your Home Telephone System requirements? Fill in the form below.

      Mobile Extension

      Working away from the hotel? It doesn’t matter anymore. We can redirect your virtual number or auto-attendant option to any mobile, landline or phone app. Perfect for the general manager or site maintainer during the days when your not at the hotel.

      Call Screening

      Do you often wonder what your call is for when using your mobile for both personal & business use? Now you can identify a business call using a short message before the caller (i.e. “You have a business call”).

      Call Reporting

      Missed a call? Don’t panic! We can offer a fully tailored call reporting solution for your hotel. Perfect for keeping track of callers and staff response times. We can even integrate this your front of house system for on-screen popping and extension status around the hotel.


      Callers are able to leave a voicemail if you aren’t able to answer the phone or after pressing a defined option. This can then be set to forward directly to your email address as a secure audio attachment.

      Conference Calling

      Need to have an urgent business call with numerous people? Want to ensure your high profile clients can talk in confidence of encrypted privacy? We can utilise your telephone system for this too. We can provide standard conference calling as well as dial-in conferencing for a corporate hotel meeting.

      Smart Room Integration

      Improve your ROI by integrating your telecoms into your hotel smart system and security systems. By integrating these, you can get room status such as DND or Cleaning Required on your screen controlled from the guests in-room phone. Receive an alert to your phone when somebody pulls up to the gate as well as turning on the hotel driveway lights. The options are limitless.

      [pofo_blockquote pofo_blockquote_style=”blockquote-style-2″ pofo_blockquote_preview_image=”blockquote-style-2″ pofo_icon_size=”icon-medium” pofo_title=”Dave is just completing the work at my home and I really felt that I needed to get in touch. He has been an absolute pleasure to deal with. He is helpful, constructive, smart and has completed the work to a very high standard with minimum disruption. He is a terrific asset to your company.” pofo_icon_color=”#ffffff” pofo_title_color=”#ffffff” pofo_icon_list=”fas fa-quote-left” pofo_title_font_size=”22px” pofo_title_line_height=”31px”][/pofo_blockquote]

      Samantha Edwards

      Oakley Street, Shrewsbury

      Call us for advice on our
      Telephone Systems for Hotels.

      0800 652 1900

      *Free calls to 01, 02, 03 and UK mobile numbers starting 07.

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      Will a Home Phone System work for you? Fill in the form below.