SOUTH TESTIMONIALS

Hear what our clients from the South had to say about us

We are proud to support a number of schools and businesses in the South of England enhance their communications, but don’t just take our word for it and read our South testimonials…

elmbridge primary school

“When the two schools merged to become an all through primary school Telephone Europe provided excellent advice and support.

The installation engineers were considerate and helpful and their customer service has been good and the remote service has proved to be useful when we have had a problem or needed to change internal extension numbers thereby avoiding any call out charges.”

Carole Grocott
School Business Manager
Elmbridge Primary School, GL2 0PE

elmbridge primary school

“Darren – Just a quick email to say thank you to you and your colleague for helping us resolve the issue with the monitoring line earlier this week.

I know the job took longer than anticipated.  It is not always easy working around the children and adults so your patience and consideration is very much appreciated.”

Carole Gorcott
School Business Manager
Elmbridge Primary School, GL2 0PE

Horsley Primary School

“Having had dealings with Telephone Europe, and its engineers, in the past few weeks, I feel compelled to feedback on my experience.

I have found telephone operators to be friendly, professional and courteous. They have taken the time to go one step further than they need to – swapping engineer appointments for me when they have been slightly inconvenient, for example (and this was not at my request, this was carried out on the operator’s own initiative).

Furthermore, our regular engineer, Darren is also always friendly, prompt and courteous. He is respectful of staff, and the building, and is obliging and flexible in his work – a pleasure to do business with!”

Julia Finlow
Administrator
Horsley Primary School, GL6 0PU

Courtney Primary School Case Study

“Thanks so much for installing our new telephone system.  We are really pleased with it.

The installation went really smoothly and the engineers who installed the phones were very helpful. The handsets are easy to use, even for the technically challenged.

From my perspective the advantages of moving to Telephone Europe are that we can have a greater number of handsets and much for flexibility of use for the same price as our previous contract.  We can now make calls with more than one person on the line and we can make and field office calls at home.  This significantly increases office staff and teachers’ ability to work from home which is critical at the current time.”

Tasmin Griffiths
School Business Manager
Courtney Primary School, BS15 9RD

st stephens c of e Junior school

“We have been really impressed with the new phone system Telephone Europe installed, the level of service we received from day one has been outstanding.

We encountered a few problems from our local council who told us, it would be impossible to port our numbers across and would need new ones. Telephone Europe explained this was incorrect and agreed to look into this for us, two weeks later we had our new phone system in place using our own numbers and to top it off, we’re even getting our billing free for the remainder of the year!

Unfortunately, during these difficult times we are in at the moment with the pandemic, I have had to shield myself due to medical reasons. Working from home has been so much easier with the phone system in place, I have my extension number on divert so that any calls coming into the office can still be put straight through to me as if I were in my office at work and have an app on my phone so any calls I need to make display the school number when dialling out and not my personal number.

There is always someone available to speak to and emails are replied to within 24 hours, I couldn’t recommend Telephone Europe enough and I am very thankful for all their help in these difficult times.”

Kristina Parfrey
School Business Manager
St Stephen’s Junior School, BS15 1XD

The John Moore Primary SchoolCase Studies

“Having our telephone upgrade today with Telephone Europe proved to be quick and easy, and we are very pleased with our new system. Although there were a couple of technical issues, Aidan took them in his stride and sorted everything out.

The training given was clear and concise, and we are now ready to enjoy all the additional benefits included with our upgraded system. Thank you Aidan, we highly recommend Telephone Europe!”

Kerrie Offord
School Business Manager
The John Moore Primary School, GL20 7SP

Church Cowley St James CE Primary School

“Thanks ever so much to Aidan for his help again today and for going above and beyond in helping resolve our issues.  As always he has been really helpful, professional and considerate whilst at our school site.

Once again thank you for solving our telephone and IT issues – hugely appreciated”

Kerry Lenton
School Business Manager
Church Cowley St James C of E Primary School, OX4 3QH

bure park primary school

“We have had a Telephone Europe system in our large Primary school for some years now and have been super pleased with it.

Last week, we had the system updated and extra lines installed. Once again, the whole installation was handled quickly and efficiently from start to finish by Dave Ruane and his team.

I would not hesitate to recommend Telephone Europe and, in fact, I have already done so to a number of our partnership schools.”

Gillian Bell
School Administrator
Bure Park Primary School, OX26 3BP

chalfont st giles village school

“We have been a customer of Telephone Europe for a number of years and they recently managed our school transfer over to VoIP. The service has been outstanding.

The install was delayed due to us closing the school during the pandemic, but communication was excellent and when the engineers were able to attend they followed the regulations implicitly along with being cheerful and helpful. Any small issues we have had have been resolved speedily over the phone.

I wouldn’t hesitate to recommend Telephone Europe to other schools/businesses and will in fact be upgrading my other school as soon as funding permits.”

Jayne Allison
School Business Manager
Chalfont St Giles Village Junior School, HP8 4JW

Tower Hill School

“Telephone Europe have been very helpful when calling to request how we could obtain an extra telephone handset/line. The process has been seamless and quick, and information has always been clear and concise.”

Christina Moss
School Business Manager
Tower Hill Community Primary School, OX28 6NB

Wisborough Green Primary School

“The team at Telephone Europe are always happy to help and we have been impressed with how quickly they are able to resolve any issues or queries we may have. It certainly helps the workings of a busy school office!”

Val Williams
School Business Manager
Wisborough Green Primary School, RH14 0EE

Watling Academy

Excellent service and a fabulous system. On the occasions we’ve had a query and had to ask for advice it has been answered immediately.

Thank you ever so much.

Carl Nixon
Operations Co-Ordinator
Watling Academy – Fairfields Primary School, MK11 4bs

The Russell School

“Just wanted to drop you a note to say thank you for attending The Russell School at short notice on Friday.

 

The work you and your colleague did was carried out with very little disruption to school life and has already made life easier in the school office.

Thank you also for helping with the messages and voicemail, much appreciated.”

Becky Jones
School Business Manager
The Russell School, WD3 5RR

chesterton primary school

We are writing to thank you for your visit to school last week.  You were very efficient and helped with any queries we had.

From my point of view, I have always found all the staff at Telephone Europe to be friendly, helpful and efficient.

Pauline Durham
School Administrator
Chesterton Primary School, OX26 1UN

MOSS HALL JUNIOR SCHOOL

One of our best suppliers. Responsive, good attention to detail, knowledgeable and professional. With an attitude to overcome obstacles. Value for money.

Giovanni Pagnotta
School Business Manager
Moss Hall Junior School, N3 1NR

DOLLIS PRIMARY SCHOOL

“I have been extremely pleased with the Telephone Europe experience.  We have installed our Voip telephone system, speakers and mobile apps with Telephone Europe and they have provided brilliant service for these and other related jobs along the way.

The staff have been amazing!  They are knowledgeable, efficient and always very helpful.  I always feel as if we are getting the best support whenever we need anything.”

Judith Wadsworth
School Business Manager
Dollis Primary School, NW7 2BU

BROMLEY HEATH INFANT SCHOOL

“I was utterly delighted with your engineer Darren who installed for us yesterday.  He was happy and very polite and nothing was too much trouble for him.

Our installation went smoothly and any questions we had were answered swiftly by Darren.  He is a credit to your organisation. Please pass on my thanks to him, specifically.”

Katie Hosegood
School Business Manager
Bromley Heath Infant School, BS16 6NJ

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    chailey school

    “I would like to thank the team at Telephone Europe and especially Aidan who attended our site following a large move of our telephone system.

    Your attention to detail and professionalism are outstanding and despite issues beyond your control you ensured our communication was seamless”

    Janine Slade
    School Business Manager
    Chailey School, BN8 4PU

    HANBOROUGH MANOR SCHOOL

    “Our school are long standing customers of Telephone Europe and we have always found their service outstanding!

    We recently had our old, copper-based phone system updated to a new VOIP system and the whole process was extremely smooth, helpful and professional.”

    Mark Woodward
    School Administrative Officer
    Hanborough Manor C of E School, OX29 8DJ