NORTH TESTIMONIALS

Hear what our clients from the North had to say about us

We are proud to support a number of schools and businesses in the North enhance their communications, but don’t just take our word for it and read our North testimonials…

north map - testimonials
Sale high school testimonial

“Telephone Europe installed a full telephone and lockdown system for us during the Summer.  The initial installation was due in April but had to be put back due to lockdown.  This left our school in a panic as our other service providers had already been given notice to cancel.

Telephone Europe were amazing in ensuring that, even though we couldn’t have our new systems, that our services were uninterrupted.  I knew from this point that we had made the right decision in choosing Telephone Europe.  The installation over the Summer was seamless and the team that were on site were absolutely fantastic.

They were friendly, efficient and really helpful.  Any teething problems we had upon returning to school were dealt with effectively and efficiently and I really cannot recommend the team at Telephone Europe enough!  Thank you “

Sam Finch
School Business Manager
Sale High School, M33 3JR

orrell holgate

We have recently had to contact Telephone Europe regarding a problem with one of our telephone extensions.  It was very easy to get through to someone, not having to go through numerous options.

Julianne was great, she organised the engineer and kept us fully updated with the engineer’s appointment.

Darren arrived as expected, on time and solved our problem quickly and efficiently.  He was very polite and friendly.  Nothing was too much trouble and he took the time to explain things to us, making sure we were ok with all aspects of our telephone system before leaving.

We would definitely recommend Telephone Europe.

Michelle Yates
School Business Manager
Orrell Holgate Academy, WN5 8SJ

worthington primary school

“I would just like to praise and thank the engineer Darren that has attended the school today and on a previous occasion for being very efficient and professional at all times.  He came into school and had a professional manner and communicated with all members of staff.  He had a positive attitude and was very organised and knowledge able and nothing was too much trouble.  If we have a problem next time with the system or we require additional works we would be delighted if he came out to school again.

We are very happy with the service provider and happy to recommend Darren for any future works with Telephone Europe.”

Maria Brncic
School Business Manager
Worthington Primary School, M33 2JJ

st ambrose

“Thank you to you all for all your help with the installation.

From start to finish the service received from Telephone Europe has been professional and efficient. Tallulah has kept me informed of everything, the engineers that carried out the installation, Aidan and Brendan, were also brilliant.

I would highly recommend Telephone Europe.”

Helen Maguire
School Business Manager
St Ambrose RC Primary School, M21 7QA

atlas academy

“Telephone Europe respond to queries quickly and efficiently. After recent damage caused to our phone system after a break in, they promptly put things in place to get the school working as quickly as possible. It is very reassuring to know that we have a reliable supplier for our telephone system.”

Catherine Mitchell
School Business Manager
Atlas Academy, DN1 3QP

st josephs school

“I would recommend Telephone Europe to another school.  The installation went very smoothly.

The engineer was very well-organised and there was no disruption to the school day.  Everything is working okay, no problems so far.  Thank you.”


School Business Manager
St Joseph’s School, DN11 0NB

tranmoor primary school

“As a school we have used Telephone Europe over numerous years and have always found them professional, providing an efficient and friendly service.

The installation of our upgraded telephone system ran smoothly and included training for our staff. Overall Telephone Europe are reliable and we found their customer service excellent.”

Marie
School Business Manager
Tranmoor Primary School, DN3 3DB

lincoln anglican academy trust

Thank you so much for all you did yesterday in school.  You and your colleague were really helpful and everyone’s said how lovely you were.

The excitement over new phones has been incredible – I’ve never known such communication between classrooms!

And I really appreciated your call this morning to check we’re OK too.  That was a great touch.

All in all, wouldn’t hesitate to recommend you.

Emma Fairhall
School Business Manager
St Peters CE Primary, DN39 6TB & Ulceby St Nicholas Primary, DN35 8LW Lincoln Anglican Academy Trust

blyton cum laughton

“Blyton cum Laughton CE Primary School has two sites: An Infant and a Juniors and we have been a customer of Telephone Europe since 2017.

Thanks to the reliability of Telephone Europe’s equipment and system, we have had little occasion to contact them over the years. In fact, everything goes along very smoothly – which is just how we all like it!

However, on the odd occasion when we have had a problem, or when we are negotiating things like the recent switch to VOIP, we cannot rate Telephone Europe highly enough. All their staff are friendly, professional and helpful and their engineers (Darren in particular) just come in and get the job done with the minimum of fuss and bother.

I would be very happy to recommend Telephone Europe to others.“

Gerry Haynes
School Business Manager
Blyton Cum Laughton CE Primary School, DN21 3LA

blyton cum laughton

“Oh my goodness, aren’t you lucky to have such a wonderful person as Danielle Waters working for you? What a lovely lady: professional and knowledgeable – yet kind and friendly. You just don’t find many people like her.

We have been emailing a company about a billing problem, they didn’t reply. We thought that was just plain rude: they couldn’t spare two minutes to email and say ‘sorry’ and explain how they were going to rectify the situation. We were left with the matter sorted, but feeling grumpy about the company itself.

Not so Telephone Europe. Danielle’s first words were “I’d like to apologise…” she then proceeded to tell me, very carefully, how she was going to rectify the situation.  Utterly brilliant!

Danielle was an absolute pleasure to speak to…so very rare to find people like that.

Thank you for sorting all this out for me David, I am very grateful to you.”

Gerry Haynes
School Business Manager
Blyton Cum Laughton Primary School, DN21 3LA

bottesford infant school

“We would just like to thank you for the fast and professional service we received whilst upgrading to a non-analogue telephone system.

Having been a customer for several years the upgrade was seamless and the engineer, Darren, was very efficient, worked hard and answered all our questions. We would definitely recommend your company to other educational establishments”.

Lesley Zetterstrom
School Business Manager
Bottesford Infant School, DN16 3PB

St thomas werneth

“Thank you so much for your hard work today installing the new telephone system.  I know it’s not easy in these difficult times.  You have caused no disruption and the staff have mentioned how safe they have felt as you have had to work with a mask on all day.

The work has been carried out and finished so quickly and you have kept us well informed all the way.

Thank you again.”

Christine Dyer
School Business Manager
St Thomas Werneth, OL8 1SE

park road school

“I just wanted to drop you a quick line to say a massive thank you to and the team, for making this switch over so seamless. Aiden and Kieran yesterday were superstars in getting us switched over in such difficult times.

I know there will be slight tweaks we will want to do to the system as we get used to using it, and the Teams integration will expand on that further as and when we can add that feature. But so far it has made a huge difference for communicating between classes/bubbles. Julie has taken a handset home to work remotely today and is already finding it invaluable. She has a very poor mobile signal and home – so it is a big improvement. The teachers are starting their Parent’s evening telephone calls this evening which they can do straight from their classrooms. Brilliant!”

Josey Kutny
School Business Manager
Park Road Junior, Infant & Nursey School, WF17 5LP

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    anston park junior school

    “We are really pleased with our new phones and the new system. The communication between school and Tallulah has been excellent. The engineer Jordan was exceptionally good and competent at his job. He was really helpful and went above and beyond to assist school with the installation of the new phones. Thank you from all at Anston Park Junior School.”

    Claire Wardle
    School Business Manager
    Anston Park Junior School, S25 2QZ

    blyton cum laughton

    Thank you so very much for sorting out my query so quickly – I rang you at 11.50am with a request for help and, within two short hours, an engineer emailed me back to say it was all sorted…amazing service!

    I thank my lucky stars that I moved to Telephone Europe – you are absolutely the best!

    Gerry Haynes
    School Business Manager
    Blyton Cum Laughton CE Primary School, DN21 3LA

    Sale high school testimonial

    “I would recommend Telephone Europe without hesitation to any school looking to improve their system in relation to efficiency, connectivity, safety, and most importantly, reduce their costs. Telephone Europe listened to, and understood our brief, and were able to offer us a solution that is both practical and cost-effective.

    We chose to have a full telephone and lockdown security system installed by Telephone Europe, allowing us to widen our capabilities and ensure sufficient communications both externally and internally. The tannoy system has proven to be really useful for us as a school and something we did not have previously.  The engineers were thorough and exceptionally helpful and made the whole process as easy as possible for us. Training was also provided to ensure we were fully aware how to use our new systems and ongoing support has also been available whenever we have needed it.

    This system has been in place for nearly a year and we have had no regrets whatsoever, the customer service has been exceptional and any queries or problems have been sorted immediately. Throughout the duration of the time working with Telephone Europe, we have built a strong relationship and they have maintained regular contact with us, adapting their service to suit our evolving needs. They have also been in regular contact to inform us of advancements in technology that they feel we may benefit from, but are always respectful of our budgets and work with us to find the best deals and solutions for us.

    They have truly been a pleasure to work with and what I found truly helpful was their knowledge of schools and what we actually need.  I would recommend them without hesitation.”

    Sam Finch
    School Business Manager
    Sale High School, M33 3JR

    BIRCHES SPECIALIST SUPPORT PRIMARY SCHOOL

    “Telephone Europe recently installed our new telephone system. The team is extremely knowledgeable and helpful and nothing is too much trouble.  We would definitely recommend them as we are really impressed with the overall service and obviously the products as well!”

    Adel White
    School Business Manager
    The Birches Specialist Support Primary School, M20 2XZ

    BENJAMIN ADLARD PRIMARY SCHOOL

    I have to say that the Lockdown Intruder System has changed our school. It now allows us to be able to communicate in an effective and efficient way to ensure that all our pupils are safeguarded should there be a major incident.

    We are also using the system to play music – again this has been a game changer as we have noticed a vast improvement in pupils and staff’s mood due to music being blurted out at certain times in the day. It has also impacted on the behavior at break and lunch times. The team who fitted the system were professional and worked well within the strict guidelines.

    Luke Lovelidge
    Head of School
    Benjamin Adlard Primary School, DN21 1DB

    Field Lane Junior & Infant School

    I just wanted to pass on massive thank you for the 2 gentlemen that came into school last week to fit our new telephones and lines. Both were extremely professional and helpful and patient with us.

    The installation was seamless and experienced minimal disruption to classes.

    With regards to the initial set up Skye – was brilliant and prompted me when I was behind with paperwork to ensure that the set up ran smoothly.

    Mandy Williamson
    School Business Manager
    Field Lane Junior, Infant & Nursery School, WF17 5AH

    Lydgate Junior & Infant School

    “We joined a group of schools who all purchased telephone systems from Telephone Europe. This process included group face to face discussions with 3 members of Telephone Europe staff who were all very informative.

    We found the installation process to be efficient. I have not had to contact customer service on many occasions, but when I have response time has been good.

    I have found Telephone Europe as a whole to be friendly, with knowledgeable staff and our new telephone system meets our requirements.”

    Lydgate School
    Lydgate Office Team
    Lydgate Junior & Infant School, WF17 6EY

    St Thomas CE Primary School

    “We have been customers of Telephone Europe for a number of years and have never had any major issues. When the time came to upgrade our system, we got quotes from a number of companies but

    Telephone Europe provided the best quote for the services offered. The installation was relatively easy and we now have a very good, easy to use VOIP system. We would definitely recommend Telephone Europe.”

    Emma Cliffe
    Trust Finance Business Manager
    St Thomas CEP School, BL9 7EY

    Tall Oaks Academy Trust

    “From initial contact, to moving our contracts and the subsequent installation, the company were professional yet friendly and made sure everything was processed quickly and efficiently.

    Our queries were answered thoroughly and training was provided for our new system. Since installation, any further queries have been dealt with without delay and it is reassuring knowing that you have a dedicated person to contact at all times.

    We would recommend Telephone Europe to anyone considering a change of supplier.”

    Trust Business Manager
    Tall Oaks Academy Trust, DN21 1TJ

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      Wharncliffe Side Primary School

      “We have worked with Telephone Europe for many years and have never had any issues with their service. They provide good value for money and their customer service is always very good – any faults are rectified quickly and the staff are very friendly.

      Telephone Europe recently upgraded our whole-school phone system. They understood our needs and were able to offer a bespoke solution. The fitting was done with minimum disruption and the technician* was very thorough.”

      Matt Gaughan
      Head Teacher
      Wharncliffe Side Primary School, S35 0DD

      Brook House Junior School

      “Queries are always answered within a timely manner, exceptional customer service from Arthur & Aidan in particular.”

      Emily
      Brook House Junior School, S20 1EG

      St Marys & St Thomas Primary School
      The Three Saints Academy Trust

      We switched our school phones over to VOIP with Telephone Europe this year. Telephone Europe gave us a dedicated account manager who made sure we were kept informed throughout the process and communicated with other parties on our behalf, including arranging BT Openreach to fit a new analogue line for our alarm system.

      The engineers who fitted the system were quick and professional and made sure we were comfortable with the system before they left. Where we have requested changes/help from tech support since the install the response from tech support has been fast and helpful.

      We would recommend Telephone Europe to other schools.

      Kim Sawe
      School Business Manager
      St Mary & St Thomas CE Primary School, WA10 2HS

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