MIDLANDS TESTIMONIALS

Hear what our clients from the Midlands had to say about us

We are proud to support a number of schools and businesses in the Midlands enhance their communications, but don’t just take our word for it and read our Midlands testimonials…

Midlands map testimonials
Lyndon Green Junior School

“I would like to recommend Telephone Europe as a company who transitioned us from Centrex to  our new VoIP system seamlessly.  We also kept our main phone number so there weren’t any disruptions for parents.

They were always helpful when we had any queries and training was provided to a high standard.  Our new system is very easy to use and we would recommend Telephone Europe to any school wanting to upgrade their phone system.”

Jayne Potter
School Business Manager
Lyndon Green Junior School, B26 1LU

William Murdoch Primary School

“I am pleased to recommend Telephone Europe to any schools considering upgrading their telephone system. We were two separate schools amalgamating and were looking for one system which also included a ‘lockdown’ system.

Telephone Europe successfully installed our new system, and we are completely satisfied with their work. We have retained our telephone numbers which was key to engaging Telephone Europe.”

Josna Patel
School Business Manager
William Murdoch Primary School, B21 9NT

The pines

“I would definitely recommend Telephone Europe for your telephone and lockdown needs. Installing a system which allows us to communicate around the whole school at a touch of a button was paramount for our site and enabled us to use the features for more than just lockdown.

They provided a great service, very competitive prices and they really listened to what we wanted for our school. Staff were friendly, polite and accommodating both in person and over the phone.”

Harpreet Kaur
Senior Office Manager
The Pines Special School, B23 7EY

St john's church of england primary school birmingham

“We would just like to express our gratitude for the speedy and efficient transition to Telephone-Europe. The changeover was seamless and the workmanship of your colleagues was extremely clean and tidy. The whole system was set up by your colleagues and was explained clearly to our staff.

I would and indeed have recommended Telephone Europe to other schools within our local area. The customer service and aftercare has proved invaluable to us. Thank you very much.”

Mary Holbrook
School Business Manager
St John’s Church of England Primary School, B11 4EA

Longwill school for the deaf

“Telephone Europe solved our emergency lockdown procedures by incorporating our school telephone system with integrated paging on each handset.

They also innovatively came up with a solution to link this into emergency flashlights with different colours depending on the situation in hand. Perfect for our hard of hearing children.”

Jacqui Smith
School Business Manager
Longwill School For The Deaf, B31 1LD

Tividale Primary school

“Thank you to Aidan and Darren for the professional and efficient install of our telephone system. The work was completed to a high standard and programmed to my requirements.

I also wanted to say thank you for sorting out our diverts for a member of staff working from home. Excellent service. I would recommend your company to anyone looking for VOIP.”

Sharron Lloyd
School Business Manager
Tividale Community Primary School, B69 2HT

St marys catholic primary school

“Thank you for attending site so quickly, you were professional, polite, and efficient. We did not expect that you would be able to complete the work needed on the same day, so we were really pleased you were able to resolve our issues.

Thank you for your assistance and doing a great job, we are really happy with our new telephone which has improved how we communicate.”

Kirsty Smith
School Business Manager
St Mary’s Catholic Primary School, B80 7QU

Northlands Primary School

“We have had Darren on site today at school and we can’t rate him highly enough.

Darren was polite, efficient, highly knowledgeable and nothing was too much trouble.

We would gladly recommend Darren to anyone and he is a true asset to your company.

5 ***** customer service at its best.”


School Administration Team
Northlands Primary School, CV21 2SS

Sandbank Nursery School

“Since moving to Telephone Europe we have had no regrets.  We have always received a prompt reliable service from a really polite helpful team.”

Lynee
School Business Manager
Sandbank Nursery School, WS3 2HR

stirchley primary school

“Excellent value for money, first class customer service – from installation to after care. Would highly recommend. Thanks to everyone.”

Dave Griffiths
Bursar
Stirchley Primary School, B30 2JL

Leigh church of england academy

“Excellent service from the first visit to the installation.  Friendly, professional and extremely helpful in setting everything up to ensure we are confident to use the new phone system.”

Paula Twigg
School Business Manager
Leigh Church of England Academy, CV4 9RQ

brant broughton Primary School

“We have been very happy with the service we have received. Any queries are quickly answered, and any issues resolved promptly. A good company to work with.”

Sarah-Jayne Botterill
Administrator
Brant Broughton CE Methodist Primary School, LN5 0RP

tysoe cofe primary school

 “I just want to say a huge thank you to Aidan who has today sorted out our phones.

What a pleasant, helpful and knowledgeable member of staff, and a real credit to Telephone Europe. After 2 visits from BT Engineers who have no interest in customer service, it has been great to talk to someone who clearly ‘knows their stuff’ and goes the extra mile to resolve a problem.

A mention for Skye and Tallulah who have also been great. Skye is my ‘go to’ person for everything as she always knows who to pass my request on to if she can’t deal with it herself.

Looking forward to the upgrade.”

Sally Horrocks
School Business Manager
Tysoe C.E Primary School, CV35 0SD

Monks abbey Primary school

“We decided to transfer our telephone systems over to digital from analogue with Telephone Europe. David Murphy was extremely helpful in recommending the type of system that would provide the most cost effective solution.

The implementation and installation was very straightforward and Jordan was really flexible in terms of what required and the best way to achieve the set-up. Furthermore, he has always responded very quickly to any initial teething problems and is happy for us to contact him direct if we have any issues. The system is working really well and we are very pleased. I would recommend Telephone Europe without hesitation.”

Sue Gordon
School Business Manager
Monks Abbey Primary School, LN2 5PF

The park Junior School

“I would like to say that Darren has been very courteous, polite and extremely helpful.  Nothing was any trouble.  He sorted our problem out very efficiently without any bother at all.   He certainly represents your company fantastically. Please say a big thank you to him from all at Park Schools Federation.”

Sue Logue
School Resources Manager
The Park Junior School, NG20 8JX

Whitecross Nursery School

“Our transfer to Telephone Europe was totally hassle free, the only thing we had to do was to choose the handsets! Everything else was done for us, completed on time and to a very high standard. Staff are always extremely helpful, we can’t recommend Telephone Europe highly enough!”

Suzie
School Business Manager
Whitecross Nursery School, DE1 3PJ

Ancaster primary school

“Our experience of Telephone Europe has been exceptional.  They have kept us informed of any changes and been prompt in all delivery areas, nothing is ever too much trouble.  Staff are always friendly, polite, helpful and willing.  I would highly recommend them.”

Debra Moore
School Business Leader
Ancaster Church of England Primary School, NG32 3QQ

“I would happily recommend Telephone Europe. We have worked with them for a number of years and find them very helpful and if we have any problems they respond within 24 hours. Also a very efficient and friendly service when calling their offices to speak to a member of staff.”


School Administration Team
The Holt Primary School, LN6 5XJ

the ferrers school

“Telephone Europe understood our brief and were able to suggest practical and cost-effective solutions.

We are very happy with our up-graded telephone system which fully meets our requirements and is backed up with a high standard of technical, engineering and customer service support.”

Vivienne Barnard
School Business Manager
The Ferrers School, NN10 8LF

salford priors

“Thank you for all you hard work last week on the installation of our new telephone system. We were consulted at each step and felt reassured that everything we needed covering was being dealt with, and also the training at the end of the day was very informative.

Thanks once again, great installation service.

Adele Jones
Office Manager
Salford Priors CE Academy, WR11 8XD

sir william robertson academy

“Telephone Europe have provided equipment and support for Sir William Robertson Academy’s telecommunications infrastructure since 2012.

From the outset, we quickly built up a rapport with Dave Ruane & David Murphy, and felt that they had a good understanding of our requirements. Their engineering team have always been quick to respond to call outs and cheerful, professional and pragmatic in their approach to dealing with system faults or line issues. Throughout the duration of our working relationship with Telephone Europe, they have maintained regular contact with the school and adapted their service to suit our evolving needs – often at a moment’s notice. They are quick to keep us appraised of advancements in telecommunications technology, but always respectful of our budgets and competing financial priorities. They genuinely try to work with us to find the best deals and solutions to meet our needs.

I would be very happy to recommend Telephone Europe to others and do so without reservation. They are reliable, trustworthy and transparent in terms of their service and costs.”

Sancha Maggs
School Business Manager
Sir William Robertson Academy, LN5 0PA

Offmore Primary School

“I just wanted to say how pleased we are that the move of our phone lines to yourself has been so easy.

Prices are a big factor so I am very happy that we have reduced our outgoings but also the customer service was fab, it was dealt with so quickly and without any messing. Which is perfect in these times where everything seems difficult. It was that good we are now pursuing upgrading our phone system. Thanks again!”

Amey Turner
School Business Manager
Offmore Primary School, D710 3HA

GREASLEY BEAUVALE PRIMARY SCHOOL

“Thank you to Aidan and the Team for a fantastic installation of our telephone and lockdown systems. From start to finish the service has been excellent. They have communicated with us every step of the way and have been on hand to resolve teething problems.

The Team were polite, courteous and nothing was too much trouble. Can I also mention Tallulah who has been my ‘go to’ person in the Office.

We are extremely happy with the new system and I would thoroughly recommend Telephone Europe.”

Emma Poxon
School Business Manager
Greasley Beauvale Primary School, NG16 2FJ

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    Whitecross Nursery School

    Fabulous service from our initial enquiry to installation and aftercare.

    I can’t recommend them highly enough we are delighted with our telephone system which came well within our budget and more than meets our needs!

    Suzie
    School Business Manager
    Whitecross Nursery School, DE1 3PJ

    Pitsford Primary School

    The installation was fantastic – the only problems came from our existing provider who couldn’t have been more unhelpful. The engineer spoke to his boss and they sorted everything out for us. Looking forward to many years of working with you.

    Gail Brealey
    School Business Manager
    Pitsford Primary School, NN6 9AU

    Walgrave Primary School

    The engineer arrived earlier than expected, which was a bonus.  He had everything pre-programmed, so the installation was seamless. Lovely gentleman who answered all our questions and set the devices up as requested.

    Very impressed and would recommend wholeheartedly.

    Gail Brealey
    School Business Manager
    Walgrave Primary School, NN6 9PH

    fourfields school

    “I have been working from home since the beginning of January, Telephone Europe have diverted calls from the primary school that I work in to my mobile at home.

    They have been efficient, friendly and helpful throughout. I couldn’t have done it without them! Thank you to the whole Telephone Europe team”

    Jackie Trolley
    Administrator
    Fourfields Church of England Primary School, PE20 2JN

    Bilton Primary School

    We are happy with the system that Telephone Europe installed and the cost is significantly lower than we had been paying. Installation was quick and simple and the engineers were professional and covid-compliant.

    Anne Bond
    Senior Administrator
    Bilton Infant School, CV22 7NH

    LONG LAWFORD PRIMARY SCHOOL

    A very reliable company who give great customer service. Whenever we have an issue they respond very quickly and always work hard to resolve it swiftly with minimal disruption to our school. Cannot fault the call centre staff and the engineers that respond to our calls – they always do a great job.

    Lorraine Grant
    School Business Manager
    Long Lawford Primary School, CV23 9AL

    Tividale Primary school

    I have been very happy with the service provided by Telephone Europe to date. I have had a VOIP telephone system with paging and also more recently they have set up diverts and remote working apps to enable some of the office staff to work at home and still answer the incoming calls.

    A very quick and efficient service all round.

    Sharron Lloyd
    School Business Manager
    Tividale Community Primary School, B30 2JL

    St Laurence Church Infant School

    “We moved to Telephone Europe last year, without any problems. They respond promptly to any queries/issues.

    I would recommend them”

    Barbara Jackson
    School Business Manager
    St Laurence Church Infant School, B31 2DJ

    Burnt Tree Primary

    Telephone Europe have supplied our school telephone service since 2018 when we decided to switch over to a VoIP system. The transfer was professional and smooth, and we have noticed a considerable reduction in the cost of our calls.

    Since then, Telephone Europe have also supplied a lockdown tannoy system around school.

    They listened to our requirements and have enabled us to increase security for our staff and pupils. They are always pleasant and helpful, and a company that I would highly recommend.

    Claire Brown
    School Business Manager
    Burnt Tree Primary School, B69 2LN

    st chads catholic primary school

    Our school have been very happy with the service received from Telephone Europe. Pricing is straightforward and they explained the VOIP telephone system in a way we could understand.

    Any queries they are happy to answer. Installation was quick and there was no interruption to our telephone service.

    We also have the lockdown speaker system which has improved this process, it feels much calmer in the school compared to having an alarm ringing causing confusion when people were not sure if it was a fire alarm or lockdown alarm.

    Karen Robinson
    School Business Manager
    St Chad’s Catholic Primary School, B19 3XD

    St Catherine's RC Primary School

    We are delighted with the service we received from Telephone Europe. They are always helpful, but during lockdown when we needed lines diverting, they went above & beyond to cater for our needs.

    They have been friendly, professional & efficient in any dealings we have we them & go out of their way to action any requests.

    I highly recommend them.

    Loretta Turner
    School Business Manager
    St Catherine’s RC Primary School, B15 2AY

    Westfield Infant School

    I found the whole process of changing provider to Telephone Europe very simple, they did everything.

    We saved money on equipment and calls, there was no pushy sales tactics we got a system that works for us.

    Anytime we have needed advice or changes their staff are approachable and find solutions quickly.


    School Business Manager
    Westfield Infant School, LE10 OJL

    parks primary school

    We have used Telephone Europe now for three years, and have found them to be very good and competitive in the telecommunications market.

    The service they provide is excellent and they have always resolved any technical issues very quickly with the least amount of disruption.

    Angela Doyle
    School Business Manager
    Parks Primary School, LE3 9NZ

    st oswalds c of e primary school

    Our school has been really happy with the service from Telephone Europe.  When we decided to change to a hosted telephony service Telephone Europe ensured that it was a smooth transition and were available to answer any of our questions.  New handsets were delivered and installed without any delay, and the engineers are always quick to respond! A great service and friendly communication.”

    Kay Wright
    School Business Officer
    St Oswald’s CE Primary School, DE6 1AS

    Ratcliffe College

    We have been using the services of Telephone Europe for a number of years to manage both our main lines and mobile contracts, with a new telephone network being installed 2 years ago.

    Their support in helping us with a new mobile network provider, which necessitated a change during the middle of last year and the Pandemic, was very helpful.

    The service received has always been very responsive and professional, always providing additional support at times, when required. The staff who support our contract have always been most helpful and obliging.

    We would be more than happy to recommend Telephone Europe.


    School Business Manager
    Ratcliffe College, LE7 4SG

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      Ramsden Primary School

      I would like to say a big thank you to Telephone Europe for the excellent service they have provided. To be honest I was apprehensive about such a big project being undertaken and the impact it would have if things went wrong.

      How wrong could I have been, the Engineers worked with us and were more than understanding and arranged to complete the majority of the work over the weekend to minimise disruption to the school.

      We had to have two visits when the children were in school and the Engineers who attended seemed more like our own staff than outsiders and they managed to complete the work required with no problem what so ever.

      I had to contact Kieran during the school holidays as the local police wanted to view our CCTV footage he managed to obtain the information the Police needed which seemed no problem to him at all.

      I would highly recommend Telephone Europe, they are courteous, understanding and give an excellent customer care service. Please pass on my thanks to all concerned.

      Catherine Garrett
      School Business Manager
      Ramsden Primary School, S81 9DY

      Ramsden Primary School

      Strategically, we needed to prepare for the big BT switch off and Institute of School Business Leadership approved supplier Telephone Europe ticked all boxes.

      They promptly came out and gave us a very reasonable quote which enabled us not only to expand our current telephone network, but also provide a comprehensive lockdown system with CCTV and Speakers.

      Our new system can also route the school number to an app on our mobiles whilst working from home and we can also check our CCTV cameras via an app. We will now not only save money with internet calls but also time with all voicemail messages being emailed.

      I am so pleased we chose Telephone Europe, their advice was spot on and we now have a futureproof system in place to give us the assurances we needed to keep our children safe.

      Thank you to all the team at Telephone Europe – you have made our school a safer place.

      Shirley Gascoyne
      School Accountant
      Ramsden Primary School, S81 9DY